Privacy Policy

1. Introduction

Poseidon Private Charters collects personal data about you that you provide to us when you use our website or our services, for example when you book a trip or contact our customer service. We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR).

2. Data We Collect

We may collect and process the following categories of data:

• Personal details: Name, email address, telephone number, address, and photographs/videos from charter occasions.
• Health details: Past medical history and medical examinations (required for safety and legal compliance).
• Charter preferences: Meals and drinks, dietary and activity preferences, special occasion dates, special accommodations, diving skills, and wetsuit size.

3. How We Use Your Data

• Identify and authenticate you: To verify your identity when you access and use our services.
• Provide emergency and security services: To protect your vital interests in case of an emergency situation on board.
• Service Delivery: To provide the charter services you or your group have requested.
• Communication: To notify you of changes to your itinerary or important health and safety information.

4. Customer Testimonials

We may publish guest testimonials and guest photographs on our mailings, brochures, websites, and social media pages. Prior to publishing the testimonial or photographs, we obtain guests' consent to publish their names, charter dates, photos, videos, and travel destinations along with their testimonial, as applicable.

If you wish to update or delete your testimonial, you can contact us via the methods described under "Contact".

5. Data Storage and Third-Parties

We do not sell your personal information. To provide our services, we use our own infrastructure and trusted third-party providers:

• Our own server: Administrative and analytics data is stored securely in our local database, hosted on the company's own private server (VPS).
• Stripe: For secure payment processing. We do not store credit card details; they are handled directly by Stripe in compliance with PCI-DSS.

6. Your Rights

Under the GDPR, you have the right to access, rectify, or request the deletion of your personal data. You may also withdraw your consent for media publication or object to the processing of your personal data at any time.